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Could you give me an example from past experience where you won a difficult customer over? The purpose of this question is to see how you view and evaluate yourself. If you want to be as prepared as possible, you should also review the human resources technician interview questions that you are likely to receive. They can be employed in various engineering fields, and have different duties depending on the industry. Field Service Technician Interview Questions. The STAR interview technique has been around for a number of years, but few people who attend an interview understand it or even use it!. He stated that nothing impresses more than a great question that indicates company research was conducted, but research on the position too. Field Service Technician related Frequently Asked Questions by expert members with job experience as Field Service Technician. You will also need examples that back your answers up for illustration of the skill. 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Although this would seem like a simple question, it can easily become tricky. A customer complains that his computer is working slowly. If you need more job interview materials, you can reference them at the end of this post. You shouldn’t mention salary being a factor at this point. You will also need examples that back your answers up for illustration of the skill. It is normal to feel a little apprehensive; however, preparing for the interview helps allay your nervousness, boosts your confidence and helps you make a good impression. If you want to enrich your career and become a professional in Service Desk Analyst, then visit Mindmajix - a global online training platform: " Service Desk Analyst Training " This course will help you to achieve excellence in this domain. Automotive technicians inspect, repair and perform routine maintenance on vehicles. At the end of a job interview, employers will usually ask if you have any questions for them. 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